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Journal CME Quiz:
The Maryland Family Doctor, Summer 2010

The Maryland Family Doctor has been reviewed and is acceptable for Prescribed credits by the American Academy of Family Physicians (AAFP). This Summer, 2010 edition (vol. 47, No. 1) is approved for 2 Prescribed credits. Credit may be claimed for two years from the date of this edition.

AAFP Prescribed credit is accepted by the American Medical Association (AMA) as equivalent to AMA PRA Category 1 credit toward the AMA Physicians Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed credit, not as Category I.

Articles

1. Is Patient Satisfaction as Important as Good Medicine? p. 8
2. Maryland PCMH Pilot is Underway p. 10
3. An IT Prescription to Improve Patient Satisfaction p. 12
4. Ways to Measure and Improve Patient Satisfaction Online p. 15
5. Fatigue and Sleep Deprivation! – A Resident’s Tale p. 20

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Name *:	AAFP Membership # *:
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Indicate Each Correct Answer

Questions Article #1:

1. The 2010 HealthLeaders Media Industry Survey has reported that:

	A.	more than 80% of physicians surveyed reported that pressure from patients has influenced their medical decisions.
	B.	more than 80% of physicians surveyed reported the fear of lawsuits have influenced their medical decisions.
	C.	approximately 18 % of physicians surveyed denied being pressured by patients.
	D.	All of the above

2. “Direct to consumer marketing,” in combination with pressure to achieve high patient satisfaction ratings, may influence doctors to acquiesce to patient demands.

	A.	True
	B.	False

3. Healthcare “access” is essential for achieving patient satisfaction.

	A.	True
	B.	False

Questions Article #2:

4. The Maryland General Assembly passed Patient-Centered Medical Home Legislation during the 2010 Legislative Session.

	A.	True
	B.	False

5. Most family physicians are Patient-Centered Medical Homes.

	A.	True
	B.	False

Questions Article #3:

6. Which of the following has recently emerged as a primary reason patients select one hospital over another?

	A.	Respected brand name
	B.	Physician recommendation
	C.	To be better informed
	D.	New/modern facilities

7. Thinking of baby boomer patients, which of the following types of interactions with physicians is a typical expectation?

	A.	Receive reliable clinical information in order to make an independent decision about medical care
	B.	Obtain referrals to support groups of patients with similar health problems
	C.	Access a practice Web site with information about health care topics
	D.	Discuss and jointly evaluate treatment options

8. Which of the following choices is not one of the highest-rated services patients say they’d like their PCP to provide?

	A.	Online appointment scheduling
	B.	Automated appointment reminders
	C.	Secure e-mail to send questions and receive answers
	D.	Secure online access to laboratory and other test results

9. Indicate true or false for each of the following statements. Information Prescriptions:

A.	are one of the proposed “meaningful use” requirements for EHR incentives under the American Recovery and Reinvestment Act	True	False
B.	help caregivers make informed health care decisions	True	False
C.	are personalized, physician-recommended sources of health information	True	False

Questions Article #4:

10. The single most important criterion used by news periodicals to rank “Top Doctors” is:

	A.	Bedside manner
	B.	Knowledge of current research
	C.	ABFM examination scores
	D.	Reputation
	E.	Diagnostic ability

11. What kinds of healthy lifestyle counseling can be reinforced using “micro-blogging”?

	A.	Smoking cessation
	B.	Alcohol misuse and abuse
	C.	Physical fitness
	D.	A, B, and C
	E.	None of the above

12. Family physicians who have neither the time nor resources to develop an interactive web page will be unable to engage patients using social media.

	A.	True
	B.	False

13. In general, doctor-rating Web sites provide additional substantive information on physician qualifications and performance not available at Web sites of state medical boards.

	A.	True
	B.	False

14. Establishing an interactive, informative online presence is far more likely to recruit and retain satisfied patients than leaving one’s reputation to the mercy of doctor-rating Web sites.

	A.	True
	B.	False

Questions Article #5:

15. Which of the following is/are included in defining clinical fatigue?

	A.	perception of generalized weakness, in the absence of objective finding
	B.	increased need for sleep
	C.	difficulty with concentration, memory and emotional stability
	D.	reduced capacity to maintain activity
	E.	a, c, d
	F.	all of the above

16. Which of the following is true about clinical fatigue?

	A.	it is a disease entity
	B.	it accounts for 50 percent of primary care visits in the U.S.
	C.	when fatigue persists for longer than six months, it is classified as chronic fatigue
	D.	in population-based studies in Britain and the U.S., the prevalence of clinical fatigue is less than 5%

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Journal CME Quiz: The Maryland Family Doctor, Summer 2010

Journal CME Quiz:
The Maryland Family Doctor, Summer 2010