Still having trouble? Send an e-mail
to
online@aafp.org. In your
message, please provide specific
details about the problem, including
the file name and the name and
version of the Web browser you are
using.
Microsoft, Powerpoint, Word, and
Office are either registered
trademarks or trademarks of
Microsoft Corporation in the United
States and/or other countries.
Microsoft PowerPoint
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PowerPoint files are used for presentations and/or slide shows.
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To view these files you will need Microsoft PowerPoint which is a part of Microsoft Office. If you do not have Microsoft PowerPoint, you can view these files using Microsoft's free PowerPoint Viewer.
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If you have trouble opening PowerPoint files in your Web browser, right-click the link (control-click on a Mac), and save the file to your hard drive. Then open the PowerPoint file by double-clicking it.
Microsoft Word
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Word files are used for preformatted text.
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To view these files you will need Microsoft Word, which is a part of Microsoft Office. If you do not have Microsoft Word, you can view these files using Microsoft's free Word Viewer.
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If you have trouble opening Word files in your Web browser, right-click the link (control-click on a Mac), and save the file to your hard drive. Then open the Word file by double-clicking it.
Zip Files
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Zip files are used to store a group of files and make transporting and copying these files faster. A Zip file may contain several files that must be extracted to be used.
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To open/extract these files you will need a decompression utility. One commonly used utility to extract Zip files is WinZip. The ability to open/extract Zip files is a feature which is built-in to some operating systems.
Other Files
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Palm files - After downloading Palm files, they must be loaded on your Palm using the Palm Desktop software which comes with your Palm.
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PDF files - See the About PDF page for more information about PDF files.